Firstly, we’d like to say Thank You

This is just a note to say ‘THANK YOU’ to our community for supporting us, our teachers, and our studios during the recent crisis. It’s become very clear to us how strong and important this community is to us and to lots of you too.

So many of you have joined us in the Online Studio and provided such beautiful and heartfelt feedback. Thank you.

And to our beautiful teachers. We are so grateful for our amazing teaching family. Your enthusiasm and support has been so incredible, and we can’t thank you enough for embracing the Online Studio and for all your beautiful classes. The transition to the virtual world is a foreign world for us and for many of you too, and we are just so grateful that we have grown together during this time.

Bookings

We are delighted to share the news that class sizes have increased due to a change in government regulations, meaning that we are now able to have more students in each class! Please take some time to read about the changes to BOOKINGS for each of our studios below.

BALWYN ~ Bookings are still required. Bookings open 7 days in advance via our website or the MindBody app. HOWEVER, if you do not book, most classes will have last minute walk-in spots available because the class hasn’t filled or because of last minute cancellations (but these spots are not guaranteed).
MITCHAM ~ Bookings NO LONGER required. Simply show up and practice.
IVANHOE ~ Bookings NO LONGER required. Simply show up and practice.

WAITLIST

If you are added to a class waitlist, you will be notified via email (or text if you select this option in your account profile) if a spot becomes available. If you are no longer able to attend, we would be so grateful if you could cancel your spot via MindBody.
Please check your email junk/spam/clutter folders if you don’t receive an email.
We have found that receiving waitlist notifications via text message is the most reliable option. If you are not receiving text messages from us, and would like to, please update your account profile in MindBody by ticking all subscription boxes or let us know and we can do it for you. This way you will always be notified when you come off a waitlist.

CANCELLATION POLICY

If you are unable to attend please cancel via MindBody at least 4 hours before the class start time so that your place can be made available to others.
Cancellations unfortunately cannot be accepted via over phone, social media or email.
If you do not attend a class that you have booked, or if you cancel after the close of the online cancellation period, a cancellation fee of $10 will be charged to your account.
We understand that sometimes late cancellations and no shows are unavoidable. Our goal is to give every student the best possible experience and we will use discretion when applying our policy.
Thank you for your understanding as we navigate the best way forward during these unprecedented times.

Studio Health and Hygiene

The health and wellbeing of our community is our priority and we want to assure you that we have heightened our cleaning routines at all of the studios to make sure they remain clean, fresh and welcoming for all of you. Additionally, here are some of the steps that we will continue to take at the studios during this period:

Class Sizes: In line with the current Victorian Government restrictions, each studio has a density quotient of 1 person per 4sqm.
Social Distancing Markers: Please observe social distancing markers in the studios.
Cleaning: We will continue to be extra diligent with cleaning the studio and disinfecting surfaces and handles.
Doors open 15 minutes prior: During this time, please arrive no earlier than 15 minutes before class and no later than 5 minutes before class. The studio will be closed in between classes, allowing for cleaning. Please note that during this time all 6pm classes will be 50 minutes to allow for sufficient time between classes.
Masks: Masks are not required to be worn in the studios. If you wish to wear a mask to practice you are most welcome. Masks must be carried with you at all times.
Hand Sanitiser: We ask that you please use the hand sanitiser when you arrive at the studio and before you leave the studio.
Mats: We encourage you to continue to bring your own mat, but if you don’t have your own and would like to use one of our mats please wipe it with disinfectant after class.
Bolsters: Our bolsters are now available to use if you don’t have your own. If you would like to use one of our bolsters you must bring a large towel to cover the bolster for yin classes and meditation classes. You are welcome to continue to bring your own props though such as a cushion, bolster, a blanket, or a wrap.
Cups: We have removed all cups from the studio. Please bring your own water bottle.
Adjustments / Assists: For now, there will be no adjustments by the teachers in class.
Contactless Payment: We will no longer be accepting cash payments so be ready to pay with your card. Payment online when booking is preferred.
Covid-19 Training: Our team have undertaken Department of Health COVID-19 infection control training.
Feeling Unwell: If you feel sick or unwell (including if you have a fever, cough or flu-like symptoms), please stay home and perhaps join one of our Online Classes. Please rest up, look after yourself and please stay out of the studios when you’re not feeling well.

Class Capacity

In line with the current Victorian Government restrictions, each studio has a density quotient of 1 person per 4sqm. In each studio, we have reduced the number of the dots on the studio floor, and repositioned them, to create spacing between each of the mats.

How to book into a class on the MindBody website?

You can book into a class via our MindBody site, which you can access by clicking here (or by clicking ‘Book My Mat’ in the menu).

You will then need to enter your email address and your password, where provided, to log into your MindBody account (please note that you need to use the same email address that you used when you initially signed up as a new student with us). Once you have logged in, simply locate the class that you would like to book and click the ‘Book A Mat’ button. Please note that bookings open 7 days in advance.

If you have forgotten your password, please click the ‘Need new password?’ link in MindBody, and you will be able to quickly and easily reset your password.

How to book into a class on the MindBody app?

You can download the MindBody App in the App Store or Google Play Store. Once downloaded onto your phone or device, then you can also book into classes by searching for ‘Light Space’ and the studio suburb closest to you. You can ‘favourite’ the studio for quick and easy access.

It’s important that, if you download the MindBody App, you use the same email address to sign into the MindBody app that you used when you initially registered as a new student with Light Space Yoga. This will ensure that when you book into a class, your existing pass with us is recognised. If the MindBody app doesn’t recognise your exisiting pass or membership, once you are in the app please click on ‘Profile’, then the settings cog in the top right of your screen, and then click ‘Resend Account Confirmation Email’.

Please note that bookings open 7 days in advance.

Existing 10 class passes and intro offer passes

For those of you who held a 10 Class Pass, one month pass, or introductory offer pass, we have extended your class pass expiry date by the period that we were closed. This has already been set up for you, so there is no need for you to specifically request it from us.

The Online Studio is here to stay!

Our Online Studio is filled with over 1,500 on-demand classes, plus 37 live streamed classed every week, for you to enjoy any time, anywhere.

And we are really excited to let you know that the Online Studio is here to stay and will be complimentary with our Unlimited Membership.

Light Space Online App

In addition to accessing our Online Studio via your computer internet browser, we are so happy to have launched our very own Light Space Online App, which you can download on your phone or device in the App Store or Google Play store by searching for ‘Light Space Yoga Online’.

The Light Space Online App is complimentary for all active Unlimited Members using the same email address and password that you use to access the Online Studio.

I’m an Unlimited Member. How do I get complimentary access to the Online Studio and App?

If you are an active Unlimited Member with us, you can quickly and easily request complimentary access to the Online Studio and to our App by completing our online studio access request form.

My Membership is currently suspended or cancelled. How do I reactive it to attend classes in the studios and get complimentary access to the Online Studio & App?

If you’ve recently suspended or cancelled your Unlimited Membership, we’d love to have you back with us at the studios!

To reactivate your Unlimited Membership and also request complimentary access to our Online Studio (and to our App) while your membership is active, please complete Reactive My Membership form and we’ll get that set up for you.