Are class sizes currently capped?

The maximum number of students that we can have in any class is 20. In each studio, we have little yellow dots on the studio floor, and have repositioned them, to create nice spacing between each of the mats.

Do I need to book to attend a class in the studios?

Bookings are now open.
Bookings open 7 days in advance.
Given the changes to our class capacity, it is now essential that you book into our classes here. There will be no walk ins at this time.
We are not currently restricting how many classes per week can be booked. We just ask that you be mindful of your fellow yogis, and please only book into classes that you know you can attend.
You will receive a confirmation email upon booking. You will also receive a reminder email 24 hours before the class. Please check your junk/spam inbox.

WAITLIST

If you are added to a class waitlist, you will be notified via email (or text if you select this option in your account profile) if a spot becomes available. If you are no longer able to attend, we would be so grateful if you could cancel your spot via MindBody.
Please check your email junk/spam/clutter folders if you don’t receive an email.
We have found that receiving waitlist notifications via text message is the most reliable option. If you are not receiving text messages from us, and would like to, please update your account profile in MindBody by ticking all subscription boxes or let us know and we can do it for you. This way you will always be notified when you come off a waitlist.

CANCELLATION POLICY

If you are unable to attend please cancel via MindBody at least 4 hours before the class start time so that your place can be made available to others.
Cancellations unfortunately cannot be accepted via over phone, social media or email.
If you do not attend a class that you have booked, or if you cancel after the close of the online cancellation period, a cancellation fee of $10 will be charged to your account.
We understand that sometimes late cancellations and no shows are unavoidable. Our goal is to give every student the best possible experience and we will use discretion when applying our policy.
Thank you for your understanding as we navigate the best way forward during these unprecedented times.

How do I book into a class on the MindBody website?

You can book into a class via our MindBody site, which you can access by clicking here (or by clicking ‘Book My Mat’ in our menu).

You will then need to enter your email address and your password, where provided, to log into your MindBody account. Once you have logged in, simply locate the class that you would like to book and click the ‘Book A Mat’ button.

If you have forgotten your password, please click the ‘Need new password?’ link in MindBody, and you will be able to quickly and easily reset your password.

How do I book into a class on the MindBody app?

You can download the MindBody App in the App Store or Google Play Store. Once downloaded onto your phone or device, then you can book into classes by searching for ‘Light Space’ and the studio suburb closest to you. You can ‘favourite’ the studio for quick and easy access.

It’s important that, if you download the MindBody App, you use the same email address to sign into the MindBody app that you used when you initially registered as a new student with Light Space Yoga. This will ensure that when you book into a class, your existing pass with us is recognised. If the MindBody app doesn’t recognise your exisiting pass or membership, once you are in the app please click on ‘Profile’, then the settings cog in the top right of your screen, and then click ‘Resend Account Confirmation Email’.

What health and hygiene practices to you currently have in place?

The health and wellbeing of our community is our priority and we want to assure you that we have heightened our cleaning routines at all of the studios to make sure they remain clean, fresh and welcoming for all of you. Additionally, here are some of the steps that we will continue to take at the studios during this period:

Classes capped at 20 people: In line with the current Victorian Government restrictions, class are currently limited to 20 people. Bookings are essential.
Social Distancing Markers: Please observe social distancing markers in the studios.
Cleaning: We will continue to be extra diligent with cleaning the studio and disinfecting surfaces and handles.
Doors open 15 minutes prior: During this time, please arrive no earlier than 15 minutes before class and no later than 5 minutes before class. The studio will be closed in between classes, allowing for cleaning. Please note that during this time all 6pm classes will be 50 minutes to allow for sufficient time between classes.
In-and-Out Policy: We know that our spaces have been a home away from home for many of you over the years and in time it will be that again, however for now upon reopening we will have to maintain a strict ‘in-and-out’ policy.
Masks: Masks are to be worn when arriving and leaving the studio and in common areas, however you can remove your mask when you are on your mat during practice. If you wish to wear a mask to practice you are most welcome.
Hand Sanitiser: We ask that you please use the hand sanitiser when you arrive at the studio and before you leave the studio.
Mats: Please make sure that you bring your own mat to class with you. If you don’t have a mat, we ask that you purchase one before attending class. Lululemon, Target, Kmart, or even your local $2 shop have yoga mats at a range of prices. We will also be stocking a number of mats at each of our studios if you’d like to purchase one from us.
Props: We have removed all props including blocks, straps, bolsters and blankets from the studios during this time. Our incredible teachers are creating sequences that do not rely on the use of props. You are welcome to bring your own props though such as a cushion, bolster, a blanket, or a wrap.
Hand Towel: Please bring your own hand towel (optional)
Cups: We have removed all cups from the studio. Please bring your own water bottle.
Adjustments / Assists: For now, there will be no adjustments by the teachers in class.
Contactless Payment: We will no longer be accepting cash payments so be ready to pay with your card. Payment online when booking is preferred.
Covid-19 Training: Our team have undertaken Department of Health COVID-19 infection control training.
Feeling Unwell: If you feel sick or unwell (including if you have a fever, cough or flu-like symptoms), please stay home and perhaps join one of our Online Classes. Please rest up, look after yourself and please stay out of the studios when you’re not feeling well.

The Online Studio is here to stay!

Our Online Studio is filled with over 1,500 on-demand classes, plus 37 live streamed classed every week, for you to enjoy any time, anywhere.

And we are really excited to let you know that the Online Studio is here to stay and will be complimentary with our Unlimited Membership.

Our Online Studio can be accessed via your computer internet browser and also we are via our very own Light Space Online App, which you can download on your phone or device in the App Store or Google Play store by searching for ‘Light Space Yoga Online’.

On the Online Studio, do I need to book for live stream classes?

No, you don’t need to book for our online live classes.

As an active Unlimited Member you receive complimentary access to our Online Studio and our App, which includes our growing library of over 1,500 on-demand classes.

To access the live classes all you need to do is login (using your unique Online studio email address and password) at the Livestream class start time, and go to the Live Stream page to view the live class.

You don’t need any special software to view any of our online classes.

I’m an Unlimited Member. How do I get complimentary access to the Online Studio and App?

If you are an active Unlimited Member with us, you can quickly and easily request complimentary access to the Online Studio and to our App by completing our online studio access request form.

My Membership is currently suspended or cancelled. How do I reactive it to attend classes in the studio and get complimentary access to the Online Studio & App?

If you’ve recently suspended or cancelled your Unlimited Membership, we’d love to have you back with us at the studios!

To reactivate your Unlimited Membership and to request complimentary access to our Online Studio (and to our App) while your membership is active, please complete Reactive My Membership form and we’ll get that set up for you.

When does my 28 days start on my introductory offer?

Our introductory offer for new students includes 28 days of unlimited yoga at all of our 3 studios – or $24 if you purchase on our website! Your 28 days starts from your first class in the studio, and not from the date of your purchase.

What does ‘unlimited yoga’ mean?

Our introductory offer is for 28 days of unlimited yoga. This means that, from the date of your first class with us, you can attend as many classes as you like at all of our studios over the next 28 day period.

Similarly, our Unlimited Membership allows you to attend as many classes as you like at all 3 of our studios plus our Online Studio during the period of your membership.

I’ve never done yoga before, which class should I attend?

We have lots of beginners who start with us at the studio. All of our classes are suitable for beginner students, and all of our teachers are experienced in offering modifications of different poses for new students, and more advance modifications or progressions for those with more experience.

However, we find that most new students prefer to start with our Basics, Slow Flow and Yin Classes, which are all slower paced than our Vinyasa Classes.

The Basics Classes are a really nice place to start. Those classes run on a 4 week cycle, and break down the fundamental and core poses in our yoga practice. You can start anywhere in the cycle, so you don’t have to wait for week one.

Because our Introductory Offer is for 28 days of unlimited yoga, you can get to each of the four different Basics Classes during your Introductory Offer which will give you a great base for your yoga practice.

You can find a more information on the different class styles here.

Do I need to bring a yoga mat?

Yes, during this time, please make sure that you bring your own mat to class with you. For now, we will not be allowing the sharing of yoga mats at the studio. If you don’t have a mat, we ask that you purchase one before attending class. Lululemon, Target, Kmart, or even your local $2 shop have yoga mats at a range of prices. We will also be stocking a number of mats at each of our studios if you’d like to purchase one from us.

What do I need to bring?

You should wear light and fitted clothes, and during this time please also bring a water bottle and a yoga mat. You are also welcome to bring any props with you such as a blanket, block, cushion, etc.

What happens after my introductory 28 days is finished?

After you finish your 28 day introductory offer there is no further commitment. If you enjoy your 28 days and wish to continue practicing at the studio, you have a few options. You can attend casually, purchase a 10 class pass, or become an Unlimited Member.

If you intend to practice once per week or more, we recommend the Unlimited Membership for $30 per week as the best value. As an Unlimited Member you can attend as many classes as you like in the studios, PLUS you receive complimentary access to our Online Studio and App.

If you intend to practice once per week or less, we recommend our 10 class pass which gives you 10 classes that can be used over a 3 month period for in studio classes only.

Can I attend all studios?

Yes, all of our passes and memberships can be used at of Balwyn, Mitcham and Ivanhoe studios.

What is your minimum age to attend the studio?

Our minimum age to practise yoga is 13 years old. For students who are under 18 years old, we require parents to complete and sign their child’s registration form, and be accompanied by a parent or guardian.

I’m pregnant and haven’t done much yoga before. When can I start attending class, and can I attend general classes?

With your doctor’s ok and post 13-weeks, we recommend that you attend our prenatal classes and not our general timetabled classes. You can attend the prenatal classes casually or purchase the 6 week class-pass. The prenatal course is a rolling course and you can start on any Sunday that suits you. We also have prenatal and postnatal classes on our Online Studio.

Can I bring my mobile phone onto the mat with me?

The studios are a mobile-free zone and we ask that you leave your mobile phone in your bag in the reception area (switched off).

Do you offer hot yoga?

Our classes are not Hot Yoga classes. Our studios are warmed to about 24 degrees which is a comfortable and pleasant temperature.

Where is the best place to park?

There is lots of car parking around each of the studios. Click here to view our recommendations and tips.

Can I suspend my unlimited membership?

Yes, you may suspend your Unlimited Membership for a minimum period of 2 weeks at any time, and the maximum period that you may suspend in any 12 month period is 12 weeks. We ask that you request your suspensions at least 7 days before the suspension period starts, and that each suspension is for a period of a set number of weeks (i.e. 2 weeks, 3 weeks, etc). We also ask that all account balances are brought up to date before your suspension period starts.

To suspend your Unlimited Membership, please visit our My Account page.

Can I cancel my unlimited membership?

You may cancel your membership at any time after your minimum term has ended (i.e. our 12 week minimum term when you first start your membership) as long as your account balance is brought up to date. We also ask that you request any termination at least 7 days before the proposed termination date.

To cancel your Unlimited Membership, please visit our My Account page.

LIGHT SPACE ONLINE APP

Exclusive Access with our Unlimited Membership

Unlimited access to our growing library of over 1,500 on-demand and live yoga classes.

Download the ‘Light Space Yoga Online’ App in the App Store or Google Play

To log in, simply use your Online Studio username and password. If you’re an Unlimited Member and don’t yet have access, simply click here to request access.