FAQs
Do I need to book to attend a class in the studios?
Booking is optional and not required at our big, spacious studios. Simply arrive 5-10 minutes early to class to get a spot. If you’d prefer to book, you can do so here or via the MindBody app (downloadable via the iOS or Google Play app store). Bookings open 7 days in advance.
Please arrive 10 minutes before class. To respect all students, classes will start on time and the studio door will be locked to avoid any disruption. Thank you for understanding.
If you are unable to attend a class that you’ve booked in for please cancel via MindBody within 2 hours of the class start time.
What do I need to bring, and when should I arrive?
Mats:You are welcome to bring your own yoga mat. If you don’t have one, you are of course welcome to borrow one of our mats and wipe it down with disinfectant after class.
Water Bottle: Please bring your own water bottle.
Wear: We encourage you to wear light and fitted, comfortable clothes.
Arrive: Please arrive 10 minutes before class. To respect all students, classes start on time and the studio door is locked to avoid any disruption. Thank you for understanding.
My Membership is currently suspended or cancelled. How do I reactive it?
If you’ve recently suspended or cancelled your Unlimited Membership, we’d love to have you back with us at the studios!
To reactivate your Unlimited Membership please complete Reactive My Membership form and we’ll get that set up for you.
The Online Studio is here to stay!
Our Online Studio is filled with over 3,000 on-demand classes, plus 36 live streamed classed every week, for you to enjoy any time, anywhere.
And we are really happy to let you know that the Online Studio is here to stay and you can receive exclusive access with our Unlimited Membership.
Our Online Studio can be accessed via your computer internet browser and also we are via our very own Light Space Online App, which you can download on your phone or device in the App Store or Google Play store by searching for ‘Light Space Yoga Online’.
Online Studio access is only available for Unlimited Members at this time.
I’m an Unlimited Member. How do I get exclusive access to the Online Studio and App?
If you are an active Unlimited Member with us, you can quickly and easily request exclusive access to the Online Studio and to our App by completing our online studio access request form.
When does my 28 days start on my introductory offer?
Our introductory offer for new students includes 28 days of unlimited yoga at all of our 3 studios – or $24 if you purchase on our website! Your 28 days starts from your first class in the studio, and not from the date of your purchase.
What happens after my introductory 28 days is finished?
After you finish your 28 day introductory offer there is no further commitment. If you enjoy your 28 days and wish to continue practicing at the studio, you have a few options. You can attend casually, purchase a 10 class pass, or become an Unlimited Member.
If you intend to practice once per week or more, we recommend the Unlimited Membership for $33 per week as the best value. As an Unlimited Member you can attend as many classes as you like in the studios, PLUS you receive exclusive access to our Online Studio and App.
If you intend to practice once per week or less, we recommend our 10 class pass which gives you 10 classes that can be used over a 3 month period for in studio classes only.
What does ‘unlimited yoga’ mean?
Our introductory offer is for 28 days of unlimited yoga. This means that, from the date of your first class with us, you can attend as many classes as you like at all of our studios over the next 28 day period.
Similarly, our Unlimited Membership allows you to attend as many classes as you like at all 3 of our studios plus our Online Studio during the period of your membership.
I’ve never done yoga before, which class should I attend?
We have lots of beginners who start with us at the studio. All of our classes are suitable for beginner students, and all of our teachers are experienced in offering modifications of different poses for new students, and more advance modifications or progressions for those with more experience.
However, we find that most new students prefer to start with our Basics, Slow Flow and Yin Classes, which are all slower paced than our Vinyasa Classes.
The Basics Classes are a really nice place to start. Those classes run on a 4 week cycle, and break down the fundamental and core poses in our yoga practice. You can start anywhere in the cycle, so you don’t have to wait for week one.
Because our Introductory Offer is for 28 days of unlimited yoga, you can get to each of the four different Basics Classes during your Introductory Offer which will give you a great base for your yoga practice.
You can find a more information on the different class styles here.
Can I attend all studios?
Yes, all of our passes and memberships can be used at of Balwyn, Mitcham and Ivanhoe studios.
What is your minimum age to attend the studio?
Our minimum age to practise yoga is 13 years old. For students who are under 18 years old, we require parents to complete and sign their child’s registration form, and be accompanied by a parent or guardian.
We are not currently offering ongoing kids yoga classes (watch this space!) but we do run one-off Kids Yoga Holiday Workshops during school holidays. Keep an eye on our Instagram or our Upcoming Workshops page for when these are available.
What health and hygiene practices do you currently have in place in the studios?
The health and wellbeing of our community is our priority. On overview of our Covid Safe procedures are detailed below and we ask everyone who joins classes in studios to adhere to the following guidelines. We thank you for your understanding.
- Masks: In line with current government regulations, masks are not currently required in the studios, however you are of course welcome to wear them when moving about the studios and/or on your mat.
- Social Distancing Markers: Please observe social distancing markers in the studios, and place the front right-hand corner of your mat on a marker.
- Cleaning: We will continue to be extra diligent with cleaning the studio and disinfecting surfaces and handles.
- Hand Sanitiser: We ask that you please use the hand sanitiser when you arrive at the studio and before you leave the studio.
- Mats: You are welcome to bring your own yoga mat. If you don’t have one, you are of course welcome to borrow one of our mats and wipe it down with disinfectant after class.
- Hepa Filter: Each of our studio has a hepa filter.
- Feeling Unwell: If you feel sick or unwell (including if you have a fever, cough or flu-like symptoms), please stay home and perhaps join one of our Online Classes. Please rest up, look after yourself and please stay out of the studios when you’re not feeling well.
You can also view our Covid Safe procedures here.
I’m pregnant and haven’t done much yoga before. When can I start attending class, and can I attend general classes?
With your doctor’s ok and post 13-weeks, we recommend that you attend our prenatal classes and not our general timetabled classes. The prenatal course is a rolling course and you can start on any Sunday that suits you. We also have prenatal and postnatal classes on our Online Studio.
Can I bring my mobile phone onto the mat with me?
The studios are a mobile-free zone and we ask that you leave your mobile phone in your bag in the reception area (switched off).
Do you offer hot yoga?
Our classes are not Hot Yoga classes. Our studios are warmed to about 24 degrees which is a comfortable and pleasant temperature. All our class styles can be found here.
Where is the best place to park?
There is lots of car parking around each of the studios. Click here to view our recommendations and tips.
Can I suspend my unlimited membership?
Yes, you may suspend your Unlimited Membership for a minimum period of 2 weeks at any time, and the maximum period that you may suspend in any 12 month period is 12 weeks. We ask that you request your suspensions at least 3 business days before the suspension period starts, and that each suspension is for a period of a set number of weeks (i.e. 2 weeks, 3 weeks, etc). We also ask that all account balances are brought up to date before your suspension period starts.
To suspend your Unlimited Membership, please visit our My Account page.
Can I cancel my unlimited membership?
You may cancel your membership at any time as long as your account balance is brought up to date. We also ask that you request any termination at least 3 business days before the proposed termination date.
To cancel your Unlimited Membership, please visit our My Account page.
LIGHT SPACE ONLINE
Exclusive Access with our Unlimited Membership
Unlimited access to our growing library of over 3,000 on-demand and 35 live streamed yoga classes every week.
Download the ‘Light Space Yoga Online’ App in the App Store or Google Play
To log in, simply use your Online Studio username and password. If you’re an Unlimited Member and don’t yet have access, simply click here to request access.
